WIND TURBINE MAINTENANCE SERVICES

Within the first 30 months, World Wind & Solar had deployed 5 fully staffed maintenance crews and were steadily catching up on the maintenance schedule. The staggered addition of crews allowed the OEM and the site owners to meter their needs and thus manage their operating budget.  World Wind & Solar was brought in to fulfill a list of scheduled and unscheduled maintenance activities normally provided by a leading wind ISP. The wind farm owner was understandably nervous about delays and revenue loss while the OEM on-boarded a new team. Fortunately, World Wind & Solar’s reputation for meeting deadlines, creative problem solving and professionally trained crews gave all key stakeholders the confidence to move forward and the results supported that decision.  

Initially, World Wind & Solar brought in traveling crews based out of California. These technicians had experience on the current OEM platform and were graduates of the World Wind & Solar “Safe Maintenance” Training Program at our Tehachapi, CA Corporate office and training facility. We designed, developed and implemented our own comprehensive technical training program covering topics such as fundamentals in wind turbine components, tooling maintenance services, major components familiarization, electrical systems and mechanical safety and training. By deploying well-trained teams with the most advanced tooling, our crews could take on this wind turbine project knowing exactly what to expect, and how to handle it quickly without sacrificing the quality of work. Our crews took care of the major issues, brought wind turbine maintenance up-to-speed, and got the site back online in record time.

With the wind turbine maintenance back on track and the site’s overall performance stabilized, World Wind & Solar worked with site management and their corporate team to identify cost-savings opportunities. With the award of a long-term contract, we agreed to open a regional branch where traveling technicians could be exchanged for locals, thus reducing travel, per diem and R&R cost. To accomplish this, we utilized our Hire-Train-Retain (HTR) program to identify and vet candidates with the right attitude and technical aptitude required to maintain the safety and quality culture established at this project. HTR works by first having technicians graduate our Safe Maintenance- program and then being partnered with veteran World Wind & Solar technicians to achieve their 400 hours of successful maintenances before moving into more technical training. This program allowed World Wind & Solar to develop teams of competent technicians comprised of locals or those willing to relocate, and who also possessed World Wind & Solar’s “Here to Serve” attitude.

We worked closely with our client to understand the challenges they faced when working with wind ISP personnel, and then worked with the community to establish a local presence that offered career opportunities. We also sourced supplies from local companies to further support the local community.  World Wind & Solar accomplished all this without jeopardizing the schedule, quality of work, or safety of workers. We have been recognized by our OEM client and the site ownership for our safety culture, the quality of our technicians, attention to detail and ability to handle almost any challenge presented to us.

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